All Answers

Reinstated online testing

Why did the department reinstate online driver testing?

Online learning is the wave of the future, and DHSMV continues to look at how we can leverage technology to create efficiencies and improve our services.


Lawmakers passed a law that requires the Department to contract for online testing, and the law requires some new safeguards against cheating.

The Department's goal is to provide options to parents and teens.

Registration was mailed to an old address

I renewed/ replaced my registration online and changed my address. Why was the registration mailed to my old address?

All registrations are mailed to the address on file for the first owner shown on the registration. If your name is shown second on the registration, then it only updated your change of address and mailed it to the address of the first owner.

Your local tax collector is your best source for questions about title and registration,  find their contact information here.

Registration Renewal

How do I renew my registration/license plate (decal)?

Registrations can be renewed by mail, in person, or online. It's your responsibility to make sure you renew on time.  It's not mandatory that you are mailed a registration renewal notice ahead of time. You can renew up to 3 months before your expiration date. You can choose to renew for one or two years.

Registration Expiration

Does my license plate (decal) and registration expire on my birthday or the end of my birth month?

Registrations issued in the name of an individual expire at midnight on the day of their birth date, except for mobile homes and commercial vehicles. Mobile homes expire at midnight on the last day of the month of December. Commercial vehicles expire at midnight on the last day of the month of May (if registered semiannually) or December (for annual registration).

Register vehicle in Florida

How do I register my vehicle in Florida?

In the state of Florida, a motor vehicle is required by law to be registered within ten days of the owner either becoming employed, placing children in public school, or establishing residency. Registering your motor vehicle goes hand in hand with the titling process.

Register trailer pulled on FL highways

Do you need to register and/or title small trailers that are pulled behind vehicles?

All trailers that will be pulled on Florida highways must be registered. However, not all trailers must be titled. Only trailers weighing 2,000 pounds or more are titled in Florida.

Those with a net weight of 1,999 pounds or less are not titled, only registered.

Refunds for License Plates, Decals or Initial Registration Fees

How can I get a refund for my license plate, decal or initial registration fees?

Some states pro-rate registration fees, but Florida law does not.  When you pay for a registration period, the full amount is owed whether you use it for just a short period or the entire year.  Therefore Florida does not provide any refunds for unused portions of registration.

Receiving toll violations and they are not mine

How do I get my name off of this old license plate/registration that I had years ago?  I’m getting toll violation tickets that are not mine.

We cannot remove that information from our database.  However, you can request the toll agency flag your record so that you do not get additional tickets if this continues.


Contact the Toll Authority that issued the invoice:

  • Sun Pass at F-DOT 888-824-8655 or 888-865-5352

  • Central Florida Expressway Authority (CFX) 407-690-5200

Received renewal notice but I'm licensed now in another state

I just received a renewal notice for my Florida driver license, but  I surrendered my Florida license to my current state of residence. What do I need to do to cancel my Florida license?

We did not receive notification from your current state that they issued you a license. So, please return the renewal notice with a brief letter asking us to cancel your Florida license. If you do not have the renewal notice, just send a brief letter with your full name and date of birth asking that we cancel your Florida license.

Received Online Error Message when trying to renew my registration

I went online to renew my vehicle registration, and received an error message stating "We weren't able to find your records?"
 

Below are two possible reasons for receiving this error message.


- No FEIN listed on the license plate record, if the license plate is issued in the name of a business.

- No Florida driver license or social security number listed on the license plate record, if issued in the name of an individual.

Quicker Mailing

If I order my license online at GoRenew, can I pay extra for it to be sent express mail?

GoRenew is an automated system that produces and handles all orders in the same manner. Unfortunately at this time, we do not have the option to offer expedited mailing services.

Property Damage Liability Insurance

What is Property Damage Liability (PDL) insurance?

Property Damage Liability coverage pays for damages you or members of your family cause (and are liable for) to other people's property in a crash involving a motor vehicle. The term "property" may include a fence, telephone pole, or building, as well as another vehicle.

Point Suspension

How do I reinstate a point suspension?

Point suspensions are generated when you accumulate excessive points for traffic violations. The offense date is used to determine the length of the suspension.

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