Why can't I reach anyone by phone? Why is my wait so long?
The Customer Service Center experiences a high call volume daily, especially during the hours of 11:30 a.m. and 2 p.m.
Customer Service Center representatives are available to assist you Monday – Friday, 7 a.m. – 5:45 p.m., (EST).
Automated information is available 24 hours a day, seven days a week at (850) 617-2000. You can provide your driver license number, Social Security number, title or Vehicle Identification Number (VIN) to the automated system for faster service.