If you have visited our online service at https://services.flhsmv.gov/CDLMedCert/ and are having difficulty downloading your information, check to make sure you are entering the information correctly. Unless you have been granted a federal waiver, then choose No when asked about the waiver. Our system cannot download a PDF version of your medical card. Take a digital photo of your medical card with a camera or your phone – then download.
If the website says “approved”, but if the all the fields are blank it means we have NOT received your medical card. If that’s the case, please download your card. If you self-certify online and download your medical card, please allow up to 7 days for the pending disqualification to close - don’t wait until the last minute. If you go in person, it’s an immediate update.