I received a notice in the mail with an old ticket and/or suspension. Why am I just now getting this?

If you received a notice from the Department regarding a ticket from Palm Beach, Lake, or Duval County that may have been issued several years ago, the Department is aware that there was a delay between the time of the offense and the receipt of your notice.

Although these tickets were not reported to us in a timely manner, Florida law requires the Department to enter these tickets on the driver record. And individuals are required to meet the reinstatement requirements resulting from these sanctions.
If you wish to contact a Customer Service Representative, please click here to email us.

If you would like to contact the Clerk of the Court regarding the delayed submission or feel you have received this notice in error, here are the customer service phone numbers for each County:

Palm Beach County
Customer Service Representatives available from 8:00 a.m. – 4:00p.m.
(561) 355-2994

Lake County 
Customer Service Representatives available from 8:00 a.m. – 5:00 p.m.
(352) 742-4133 – Civil Traffic
(352) 742-3820 – County Criminal (Misdemeanor and Criminal Traffic)
(352) 742-4126 – Felony

Duval County 
Customer Service Representatives available from 8:00 a.m. – 4:00 p.m.
(904) 255-2300

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