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Driver License/Identification card ordered and never received in the mail

Where is the driver license or id card I ordered on line at GoRenew.com?

If you are a US Citizen/Immigrant and ordered a driver license or ID card and have not received the card in the mail. you can find out when the driver license or id card is printed and mailed by viewing our DL/ID Tracking System. Enter your driver license or identification card number to track your issuance. Please allow 7 to 10 days for delivery by the US Postal Service.